Hi there, lukebhs. I'm here to explain and share some information about the QuickBooks balance and the bank's balance.

The QuickBooks balance is the total of all bank transactions added or matched to the system. The bank balance, on the other hand, is based on the most recent bank feeds update of your bank's actual balance. 

There are also several reasons why the balances don't match:

• Outstanding transactions.
• New transactions for a connected account.
• Duplicate transactions.
• Edited or deleted transactions.
• Card (liability) account.

Furthermore, you'll need to make sure to categorize and match online bank transactions in QuickBooks Online.

I've added this article to help you figure out what you need to do if QuickBooks Online doesn't match your bank statement at the end of a reconciliation: Fix issues for accounts you've reconciled in the past in QuickBooks Online.

If you still have questions about bank feeds and the QuickBooks balance, feel free to leave a comment below. I'll be happy to help. Enjoy your day!