I can see the urgency of getting your issue fixed, @gmarks195.
I've got some insights about the final confirmation code when changing payroll bank accounts in QuickBooks Online (QBO). I'll also route you to the best support who can help you with this further.
The final confirmation code when changing payroll bank accounts is verification from QuickBooks. It's a part of the Multi-factor Authentication (MFA) process that verifies your identity to make sure your account isn't compromised.
You're unable to update your MFA phone number inside the QBO product. You'll have to log into your Intuit account profile to do this. However, since you'll need to receive an MFA code to edit your Intuit account's phone number, I'd recommend contacting our Customer Care team again. They have the appropriate tools to help update your phone number so you can change your payroll bank account accordingly. Here's how:
- Sign in to your QBO company.
- Go to the Help (?) menu.
- Select the Search tab.
- Click the Contact Us button.
- Enter a brief description of your concern in the What can we help you with? field.
- Select Continue.
- Choose a way to connect with us (Send a message or Get a callback).
Once your MFA phone number is updated, you can now proceed in changing your company's bank account for payroll. You can visit this article for the complete guide: Change your payroll bank account.
Also, you may want to visit one of our Help pages if you need more insights about managing your Intuit or QuickBooks account: Account Management. It includes topics about subscription, company info, and data and security, to name a few.
Let me know if you have other concerns about managing your Intuit account or questions about changing your payroll bank account in QBO. I'm always here to help. Take care, and I wish you continued success, @gmarks195.
