Hello, thanks for your reply! When I attempt to link the Lowes commercial account to QBO, I don't receive an error code. I click the lowes commercial account from the menu when prompted to select which bank I want to link. I enter the login info and click continue. Previously, the animation showing an attempted connection between Lowes Commercial login and QBO would just cycle over and over again and I wouldn't get an error. The animation would continue indefinitely until I closed the browser. When I tried it just now, I received this error:
Something unexpected happened and we couldn't connect to your bank.
Try signing in again, and check for typos and other errors. If that doesn't work, try signing in on the Lowe's Commercial Card (Synchrony) site. (176)
I've gone to the lowes commercial site, which is https://lowes.syf.com/commercial/ and entered my login info and I'm able to successfully login. As I've mentioned in previous posts, it appears the connection wizard in QBO is trying to connect to https://www.onlinecreditcenter6.com/commercialgen2/login.do?subActionId=1000&clientId=lowes
and it is not forwarding to the new/correct login address. I've attempted to link the account while my chrome browser is in incognito mode, I've tried using a different browser, and I've tried logging into QBO on my phone, utilizing that browser, and I'm getting the "Something unexpected happened" error. I've verified my login info is correct numerous times. I believe the issue is the connection wizard is pointed at the wrong website and needs to be corrected, but as an end user, I cannot change the website the connection wizard is pointed at. Please fix! I want to connect my Lowes commercial account!
