Hello, @pepperthymestudio.
This isn't the kind of service we want you to experience with pending transactions in QuickBooks Checking.
Our product team is currently looking into the issue. Rest assured that they're doing their best to fix it as soon as possible.
With this, it would be best to contact our Merchant Services support again to isolate this matter.
Here's how:
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top right.
- Select or type Contact Us.
- Enter your concern, then select Let's Talk.
- Choose a way to connect with our representative.
You can refer to this article: Contact Payments Support. Chat links and phone numbers are listed, as well as their operating hours, for your reference.
Additionally, If you want to know where you can usually use your QuickBooks Checking, check out this article: Use the QuickBooks debit card to get your cash.
The Community will always be here to help you manage your QuickBooks account. We're just one reply away. Take care always.
