I'll guide you to the best way to contact the best support and be able to speak with one of their experts to help you fix the pending transaction issue. You may refer to this link: https://www.greendot.com/helpcenter/contact-us. You may scroll down to the bottom part of the article to see their contact information.

Moreover, reconciling your bank account every month will ensure it matches your bank statement. This way, your books will be balanced and accurate in particular ways.

If you have any additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We'll make every effort to address your concerns. Have a great day!