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Carneil_C
QuickBooks Team

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 I appreciate your reply, @mgilkessmith.

 

Allow me to chime in on this thread to point you in the right direction of support to help you fix this concern with your payroll transactions showing up as payroll checks and expenses in QuickBooks Online.

 

Thanks for following the steps given by my colleague above to check your accounting preferences and verify the setup. Since it didn't fix your query, I'd recommend contacting our Payroll Support Team. You can have a screen-sharing session with them in a safe environment and have them check your account to investigate this matter further.

 

Here's how you can reach out to them:

 

  1. Go to Help (?), then click Contact Us.
  2. Please enter your question and select Let's talk.
  3. Review and Select from the following: Ask the communityHave us call you, or Chat with us.

 

Please consider checking their available hours so they can address your concerns promptly.

 

I'll be around if you need further assistance with your payroll. I'm very eager to help. Take care always!

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