Thank you for bringing this to our attention, @jacques5. I'm here to provide you with some updates on your concern.

Please know that we appreciate the time and effort you've done so far. Your case is currently with our Payroll team to get to the bottom of this. Rest assured that they should have an update soon.

We appreciate your patience regarding this matter. If you have any further QuickBooks-related concerns, don't hesitate to post them here. We're here to help!