Let me be the one to resolve this for you, @NinjaP. I'll provide the steps for contacting our support team in QuickBooks Online Payroll.
We understand the frustration of not having this process as anticipated and the significance of getting this fixed as quickly as possible.
In this case, I encourage you to call our payroll support team so they can view your account and find a possible fix to this issue.
Please see the steps below:
- Log in to your account.
- Click the? Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a brief discussion with your concern, then click Continue.
- Choose to Get a callback to connect to us.
I'm adding this page if you need other resources that help you manage your profit and loss: Financial reports. It also helps you how to create a payroll summary report in QuickBooks Online Payroll.
If you need to drop your additional comments, notify us below. Keep safe. Have a great day.
