People, I do not have good news. I have been on a call with a QB employee here in the states for over and hour and a half and she has been able to talk with the back office regarding this situation. Bottom line is, due to actual IRS changes, no payroll service is going to work without an actual SS#. IF they are already in QB with an ITIN or ITHS you will still be able to process P/R but will NEVER be able to efile returns. We will have to go to the BSO and manual input data for W2's & W3. On top of this, QB will continue to operate ONLY with a SS# so you cannot hire anyone new without an actual SS#. I had to install a recent backup with the ITIN numbers that were already there to go in and start this years P/R because I had taken them out to try to do my W2's and then it would not let me put them back in. There is no answer to how long, or if the system will stop allowing us to run P/R for these individuals that have the other numbers. I asked if a future update could stop that and the answer was "I cannot answer that for you." QB no longer supports anyone without a SS#, a temp VISA, ITIN, or ITHS will not work. This is the actual info I have received.