Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
JanbonN
QuickBooks Team

Reply to message

Hi there, @JBJIC.

 

Thank you for responding promptly. I'm grateful for your efforts in following the recommended steps that my colleague provided. Additionally, I appreciate you sharing the error message you encountered and the details of your desktop payroll product. Your input has been valuable in helping us narrow down the cause of the issue you are facing.

 

To find the transaction link to the employee, please follow the below steps:

 

  1. Go to Employees, then choose Employee Center.
  2. Click on the employee.
  3. In the Transactions section, choose All Transactions in the SHOW dropdown and All in the DATE dropdown. 
  4. Double-click the transaction to open it, then delete it. Note that this is a permanent action that can affect your financial records.
  5. After deleting the transactions, proceed to delete the employee's profile suggested by my colleague above.

 

Additionally, you can go to this article about managing your reports: Customize reports in QuickBooks Desktop.

 

Please let me know if you have any further concerns regarding your employees. I'm always here to help you. Have a great day!

Need to get in touch?

Contact us