I first tried contacting your support team, and when I explained that the Texas Workforce Commission does not require small 501(c)3 Non-Profit Organizations to pay SUI, they first acted like they didn't know what I was talking about, then proceeded to ask their manager, who then put in a seemingly random code in to the TWU number field.

Everything was okay, but now QBO is saying:

"Your Q4-2023 TX UI C-3 was rejected. According to the agency, the account number you provided is invalid. Prior to making this payment and filing this form, please contact the state to verify your account number. They can be reached at 512-305-9667.

Please follow the steps below to ensure this filing and payment are made timely and accurately.

1. While logged into your payroll account, run a Tax Liability Report for Q4-2023. Please note, the agency requires zero wages/tax reports.
2. Go to https://apps.twc.state.tx.us/UITAXREG/security/selfRegister.do to register your business if you have not already done so.
3. Follow the steps on https://apps.twc.state.tx.us/UITAXREG/security/logon.do to submit/file the report and make any required payments.
4. Mark this task as completed.

Please contact Customer Care to provide the correct account number so that can file and pay for you going forward."

I just attempted to follow your instructions to make our business tax exempt, but QBO isn't letting me make those changes.