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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Replying to:
Ethel_A
QuickBooks Team

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Hello there, @PFreijeTax.

Let me share additional information about employee access in Workforce.

I understand you already invited your employees to Workforce. If your employee accepted the invitation using their existing account, they will only see one account and can only select one company to look at within that account. Otherwise, if they use a new intuit account, they will have a separate username and password for that company.

I would like to add that you need to invite them using your employee's existing account or the one they used when they register. Then, they can already toggle or choose different company by clicking the dropdown. See screenshot below for the sample.

 

If the issue persists, I recommend reaching Customer Care team.

 

Here’s how:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
  3. Select Contact Us.
  4. Give a brief description of your issue, then select Continue.
  5. Sign in to your Intuit account, and select Continue and then Continue with my account.
    • If you don't already have an account, make sure to Create a new account.
  6. We'll email you a single use code. Enter your code and select Continue.
    • If you have more than one account, select the account you want to use and then Continue.
  7. Select to chat with us or Have us call you.

 

For future help, here are some articles to help you get ready during tax season: 

 

Let me know if there's anything else I can do to help you with concerning payroll. I'm here to lend a hand. Have a great day.

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