Thank you so much for the quick response.

I will attempt to void and re-issue payment to staff.

Merry Christmas and best wishes for 2025 to you all for providing this superior service!

I am sure dealing with customers who are having issues is a tough position to be in as you don't always get the recognition you so truly deserve and are treated as though you are part of the problem, when you are not. Technology implementation and usage is always a hard one to maneuver and great when it is working for you but not so great if you feel, it is working against you. lol

So just know we do appreciate you and the help you provide.

Cheers.

Julie