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Replying to:
JoanaC
QuickBooks Team

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I'm here to support you through this process and help you navigate any challenges you might face, @HuckEplinCPA. We'll tackle this issue together to ensure a resolution for entering your payroll history.

 

Our team is currently aware of the issue, and our engineers are working diligently to diagnose the root cause. This will enable us to develop an effective solution so that you can smoothly input payroll history into QuickBooks Online. We value your patience and will continue to keep you informed as we make progress.

 

For the most current updates, I recommend that you contact our support team. This will also ensure that your details are recorded among the affected users. Here’s how you can get in touch with them:

 

  1. Go to the Go to the Help(?) icon and then hit Search
  2. Click Contact Us.  
  • Start a chat with a support expert.
  • Get a callback from the next available expert. 

 

Furthermore, I'm sharing this article to help you pay and file your payroll taxes and forms electronically in QBO Payroll.

 

Please don't hesitate to leave a comment if you still have other concerns about your payroll. The Community is here 24/7 to assist you.

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