Help has arrived to ensure QuickBooks calculates employee’s federal taxes accordingly, @cowboystatemeats.

The are several reasons for federal taxes not being withheld from your employee's paychecks. They are not meeting the taxable wage base, employee’s preferences were set to Do Not Withhold, and possibly, browser issues.

The online platform uses the browser’s cache to run faster. However, these can sometimes become corrupted, which affects the platform's functionalities.

You can refer to my colleague's recommendation above to review their setup. If their profiles and records are correct. We can perform some steps here that can fix your concern.

You can start accessing your QBO account in an incognito or private window for testing and then check. You can use these key shortcuts below for quick navigation:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

Then go back to your main browser and clear the cache if it is now showing correctly. You can also use other supported browsers as an alternative except for Internet Explorer.

Federal and state income taxes are withheld in accordance with IRS Publication (Circular E), Employer’s Tax Guide. Check it to learn more. 

Should you need further assistance with payroll, feel free to drop us a comment below. We'll get back to you as soon as we can. Take care!