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hails
Level 1

Employees can't view paystubs in Workforce

I'm using QB Online. Suddenly, none of my employees can view their paystubs on Workforce. After signing in (either via the email links or going directly to the website), everyone gets the same error message "Your employer has adjusted your access to Workforce. You'll need to reach out to them to regain access." But I didn't change anything.

I talked to support for 3 hours and did all their troubleshooting things (clear cache, change browser/email, revoke/reinvite employees, etc.) and nothing worked.

PLEASE HELP!!!

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