I sincerely apologize,

To set the record clear. QuickBooks or intuit had nothing to do with the billing me what was not authorized. It was authorized. It's just that the charge stated Intuit and was an ACH hold. After calling a few times, someone was finally able to assist me properly. I had taken out a loan and I was being billed for the monthly payment. I didn't fully read the terms of the loan, which was my fault. I just couldn't understand why it took so long to assist me, so I wouldn't jump to conclusions. However, its better now. I appreciate the support.