Yes...TERRIBLE!  I have used every version of QuickBooks since version 2.0.  I have helped 100s of businesses over the last 20+ years transition over to QuickBooks...and now I regret it.  From basing the majority of the software on IE11 and refusing to get off of it, to blatantly trying to FORCE everyone over to the cloud, to releasing patches that break the entire system and REFUSING to help unless we pay for the software again...this is TERRIBLE.  I don't care what your protocol is...my protocol says that being treated this way means I LEAVE.  If I have to fire my accountant because he insists on me using this crap, so be it.  If I have to, I'll go back to manual green sheets.  I will NEVER accept hqaving to host my data elsewhere only to be locked out of it by an outage (or your willful interruption for whatever reason).  My data will be housed locally or not at all.  If you cannot maintain your software without breaking it...STOP TRYING TO MAINTAIN IT.  I love the goldilocks mentality...Windows 7 is too old, Windows 11 is too new, Windows 10 is just right, but only if it isn't too new.  Sheesh...what a joke.  I love patches that fail to register DLLs, only to break the entire program backed by "support" that only exists to force you to their cloud version, force you to buy the latest greatest desktop version, or force you to buy a support plan that costs more than the software did.  I think they send out these patches to purposely break the software to drum up new sales.  The time to move to something else has been her for a while now.  Some other company needs to step up and put this monstrosity down for good..we need a viable Quickbooks alternative because Intuit stopped listening a long time ago and just wants to do what every other company does now.  They all want to collect your money and do nothing in return.  It's pathetic