Hi, ellengross.
 

Thank you for reaching out to the Community.

I see how important to get your 940 and 941 forms, I'm here to provide you with another way how you can contact Assisted Payroll Department. Here's how:

Open your QuickBooks Desktop to connect with us.
 

1. Open QuickBooks.
2. Go to Help, then choose QuickBooks Desktop Help.
3. Tap Contact Us.
4. Enter your concern, then hit Continue.
5. Choose a way to connect with us:
   • Post a question and get an answer from expert and other customers.
   • Start messaging with a support expert.
   • Get a callback from an expert (availability may be limited).

You can check this article for the support hours to ensure we address your issue on time: Contact Payroll Support.

Please refer to this article to see different information on how to troubleshoot and various QuickBooks information about lines on Form 940: How QuickBooks populates the 940.

I'm always available if you need any clarification concerning payroll forms, Let me know by leaving a comment below and we'll be sure to help out.