So... that's it? Your gave me one suggestion and now that I've said I'd already tried it and it didn't work, that's it? No more help, I'm just SOL?

I've contacted support every way that I know how at this point and no one will help me. I'd understand if someone had said "no, that's policy, we can't give you those forms because yadda yadda reason". But everyone I've talked to seems to agree that I AM allowed to have these and that Intuit DOES have them but that no one knows how to get them from Intuit to me. The frustrating part is that both agents I've talked to and now the person who answered this post all seem to just throw their hands up once they have tried the easiest answers and those solutions don't work.

So is ANYONE willing to actually put some effort into helping here?