Limited time. 50% OFF QuickBooks for 3 months.

Buy now & save
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get unlimited expert tax help and powerful accounting in one place. Check out QuickBooks Online + Live Expert Tax.

Reply to message

View discussion in a popup

Replying to:
JasroV
QuickBooks Team

Reply to message

I understand how important this is to you, @BillyRay59.

 

As of this time, our engineering team is currently working to get this fix. As an alternative, you may want to follow the steps provided by my colleague juVielL above on manually moving your files using a USB flash drive.

 

Also, I encourage you to reach out to our support team. This way, they'll include you to the list of affected users. Rest assured, once any updates are available, you'll be notified via email.

 

To contact them:

  1. Go to the Help menu.
  2. Select QuickBooks Desktop Help.
  3. Click Contact us.
  4. Choose your preferred way to get in touch with them

In case you want to learn some tips on managing your QBDT, you can always visit our Help articles page for reference.

 

We appreciate your patience while we're working to fix this. Should you need further assistant, don't hesitate to leave a comment below. We're always here to help.

Need to get in touch?

Contact us