Hi there, @lexi214,

We want to make sure you're able to activate your license without any issues. If you're still unable to do it on your own, I recommend contacting our Support Team to generate a validation code for you. This code is used to automatically activate the software without going through the manual information entry.

Please note that our representatives are currently available through chat or messaging. Make sure to enable pop-up windows on your browser settings to launch the chat box and connect with our live agents. To get our Support, follow the steps below:

1. Open QuickBooks and click the Help menu.
2. Select QuickBooks Desktop Help.
3. On the pop-up screen select Contact us.
   
4. Click the Search for Something else button then type your concern in the Ask us anything box.
5. Hit Search then scroll down to get your contact options.

Another option to contact us is through the web. Here's how:

1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact
2. Select QuickBooks Desktop then Continue as guest.
3. Pick your QuickBooks version.
4. The self-help topics are listed in the What can we help you with section.
5. For live help use the Search for something else button.

When you're connected, our representative will ask the license and product number of the software you purchased.

Let me know how it goes as I want to make sure this is resolved. I'll be right here if you need further help.