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KRA
Level 2

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This has not solved my issue with editing text in my Invoice emails outgoing through Outlook.

When I select Email, Invoice from QuickBooks, the system opens a new Outlook window to email my customer.  I edit the text in the email box and once I select "Send" the edits are not saved in my email.  I go to my sent emails and find the default text.  I want to be able to edit every email to personalize.  I don't want just the default words.  I was able to do this just last week.  It started on 4/19/21 to be unable to save my edits prior to sending.  I had a QuickBooks update on Monday, so I assume something changed from last week.  Please let me know if there is a way to correct this problem.

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