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MadelynC
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Thanks for reaching back out, @capnomo. Let me add some information.


Yes, the resolution is to restore the old version from last year and re-enter them manually through WebConnect . It’s the only way so your transactions become available in the program.


You might want to visit this article to learn more about company file compatibility to avoid issues and errors: Company files compatibility with QuickBooks Desktop when upgrading.


Please don’t hesitate to comment below if you have any other concerns or questions about managing your files. The Community is always here to provide you assistance. Take care!

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