We appreciate the details of the troubleshooting steps you took to resolve the PDF issue with invoices., @Jamie KR. I'm here to help you isolate this.
There are a few reasons why you get this problem in QuickBooks Desktop. Make sure to first install the most recent version of QuickBooks Desktop. By doing this, you can keep QuickBooks current with the newest features and improvements.
After that, try to re-run the Print and PDF Repair tool to resolve common errors in QuickBooks. If the issue persists, I recommend using the Verify and Rebuild Utility tool. This will resolve the most commonly known data integrity issues within your company file. Here's how:
To verify data:
- Click on Window then hit Close All.
- Select File then click on Utilities. Choose Verify Data. If you see:
- "QuickBooks detected no problems with your data," you can proceed.
- An error message Try browsing for some troubleshooting steps for it on the QuickBooks Desktop support site for detailed instructions.
- "Your data has lost integrity," which means there is data damage in the file. Continue to the steps below to Rebuild Data to fix the problem.
To rebuild data:
- Click on File, Utilities then choose Rebuild Data.
- You will get a warning message to back up your company file, hit OK.
For further steps in rebuilding data, see this guide: Verify and Rebuild Data in QuickBooks Desktop.
You can also see this module about restoring your company file so you can your backup file easily.
Please leave a message if you have other concerns regarding invoices or QuickBooks as a whole. We're here to back you and your business. Stay safe!
