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Replying to:
MAnneJ
QuickBooks Team

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Hey, @careya2. Thanks for reaching out about customizing your emails in QuickBooks Desktop!
 
While we don't currently offer HTML formatting or the ability to add logos directly within QuickBooks, we appreciate you bringing this to our attention.
 
We're always looking for ways to improve, so I encourage you to share your feedback with our product development team:
 
  • Click the Gear icon at the top.
  • Select Feedback.
  • Enter your suggestions and click Next.

 

Your input is valuable and helps us shape the future of QuickBooks.
 
In the meantime, you can still achieve the customization you're looking for! You can download your invoices, sales orders, or statements and send them through your own email client. This allows you to add your logo, customize fonts, and use HTML formatting to your heart's content.
 
Pro Tip: You can also send customer statements that summarize their invoices, payments, and balances. Learn more here: Create and send customer statements in QBDT
 
If you have any more questions or need further assistance, don't hesitate to ask! We're always happy to help. Have a wonderful day!

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