I appreciate your cooperation, Shuey. Considering how much you’ve tackled, I recommend contacting our Live Support team for expert guidance on restoring this company file.

It’s important to note that the QuickBooks File Doctor is incompatible with QuickBooks for Mac. This incompatibility is the reason you are encountering dead links and issues. The File Doctor tool is specifically designed for Windows versions of QuickBooks and cannot be utilized on macOS systems.

Since you have already performed the available troubleshooting steps, I encourage your neighbor to reach out to our Live Support team for further assistance. They have the specialized tools and expertise necessary to effectively restore the company file.

Here's how to connect with them:

1. Inside QuickBooks Desktop, navigate to the Help menu.
2. Choose the QuickBooks Desktop Help/Contact Us option.
3. Enter the question, keyword, or topic you need help with.
4. Follow the prompts, then choose e away to connect with us.

Additionally, I'd love to share these helpful resources for tips on troubleshooting QuickBooks performance and providing insights on managing data files effectively for optimal performance:

• Manage your data files
• Manage your computers to fix performance issues
   

You can always rely on our Community team for prompt support. We encourage you to Reply below with any questions about our program. My team and I are always available to help.