Hi @Giovann_G 

Per discussion above, both @Joey-Phx and I are pretty sure this was a back-end issue, but in the meantime we downloaded QBO files from AMEX and imported them. Now we're both in a situation where we were able to get the electronic download set up and connecting again but when we connect, we get a OL-315 error "Sorry, this payment date is too far in the future."

I did a test - I set up a new company file and linked to my AMEX and was able to download my transactions just fine. So it seems possible to me that one of the transactions we imported with the QBO file is sticking the download. I may try an experiment where I delete all the unreconciled transactions and download again. It's about 20 transactions so if I have to re-enter it's not the end of the world, and if it works ok. I think I'll wait a couple of days first though. If you have a suggestion to find the bad transaction, I'm all ears.