Welcome back to the Community, Vipin Panwar.
I appreciate you providing more details about your issue, especially the screenshot. Let me direct you to the appropriate channel so you can resync the CustomerListId with the correct information.
To identify the source of the issue, we'll need to review the setup for your customers' information. However, in order to open an account, I have to collect personal information. Because the security of your data is our top priority, I recommend contacting our Technical Support Team.
This way, you can go into greater detail about the situation. From there, our specialists will conduct a screen-sharing session to double-check why the CustomerListId changes when synced.
To contact support:
- Open your QuickBooks and head to the Help menu to select QuickBooks Desktop Help.
- Choose Contact Us and provide a brief description of your issue.
- Select Let's talk and choose a way to connect with us.
Here's an article that provides detailed information on the support hours and types: Contact QuickBooks Desktop. You can learn more about how to manage your company's income as well as customer transactions and information by clicking on this link.
If you require additional assistance with any QuickBooks tasks, you can access our online resources. They're organized by topic so you can view each one quickly.
Keep me updated if you have any other customer-related concerns. Simply click the Reply button and post your comments. I'm always ready to lend a helping hand. Have a wonderful day.
