Thank you for getting back to us and sharing the result after checking the QuickFill option, @Brandi T.

I've come to clarify things and provide additional information on how the QuickFill feature works.

When you said "payees," are you referring to your customer's transactions, like invoices or sales receipts? If so, you'll want to know that the QuickFill option is only available for bills, checks, and credit card charges. That's why QuickBooks isn't auto-recalling the data to your new transaction.

However, if you're entering vendor transactions (bills or checks), it's possible that your company file had a data issue. To examine, let's run the verify and rebuild data to fix data damage on your company file.

If you get the same result, I recommend contacting our QuickBooks Support Team. This way, they can further check on this matter and provide in-depth troubleshooting steps to get this resolved.

Come back to this post and let me know how it goes, @Brandi T. I want to make sure this concern is taken care of.

You may want to run reports to view all your transactions in QuickBooks Desktop for Mac. This user guide will provide you with the detailed steps and information: QuickBooks Desktop Mac 2020 User's Guide.

Wishing you all the best!