Welcome to the Community, Jolene.
I'd gladly help you clear transactions in the A/R Aging summary that net to zero.
You might want to modify the customer payment transaction and then pay it as if it were an invoice. Here's how:
- Open the Receive Payments window and choose the customer.
- Click in the Payment column for the General Journal which will appear in the table.
- Select Discounts & Credits, then you'll see the other General Journal there. Double-check that the Amount to Use is correct.
- Choose Done.
- Click Save & Close.
If you want the same settings of the customized report to be available for future use, you can memorize reports in QuickBooks.
Feel free to reply to this post if you need further assistance. Have a great day ahead!
