I cancelled live bookkeeping 3 months ago because the live bookkeeper appeared to be under influence on our 1st call - slurring words and speaking nonsense. 

Since I cancelled the service, I started receiving auto generated emails from live bookkeeping in a high volume. So far I received more than 100 emails with random subject matters. It appears to be a technical glitch.  I posted dozens of tickets asking to please have technical support reach out to me or fix the issue. I posted maybe 20 tickets in the last three months. No one has ever called me or emailed back and the issue is not resolved. Live bookkeeping doesn't have a tech support and the general QuickBooks support is not able to connect with them either. It's a black box! I don't want to block the QuickBooks email because I am receiving other valid notifications from Quickbooks online. I wasted so much of my time, time that I need to run my business! I desperately need to connect with a product manager at live bookkeeping. Who is in charge at Live Bookkeeping? Please help!