It's good to see you here in the Community, @Rauchelle.

At this time, QuickBooks Online (QBO) only allows you to create a purchase order (PO).

I know that you won't purchase any goods from your vendor. However, you can select a service item when creating a PO to track the work's progress as a workaround.

While creating a work order is currently unavailable, I suggest submitting feedback directly to our product engineers. They may look into this suggestion further and consider adding this option in future updates.

To submit feedback, you can go to the Gear icon and select Feedback. Then, enter your suggestion and click Submit Feedback.

You may also want to visit our blog site so you'll be able to get the latest news about QuickBooks and what our Product Care Team is working on. 

Please touch base with me here for all of your QuickBooks needs, I'm always happy to help.