I ordered QBO & didn't care for it as I was used to desktop. I ordered desktop from Walmart for $592. I liked it & decided to cancel QBO, not realizing when I logged in I inadvertently cancelled the desktop that I wanted to keep.After realizing what I done I phoned QB and told the representative what I had mistakenly done. He said I had indeed cancelled the desktop but not to worry as my subscription was paid for and the service should continue until Feb of 2024. A few days later I get these warning on desktop telling me I am losing my service in 6 days. I called QB again & pleaded my case for about 30 minutes. The nice lady told me my subscription was cancelled and I would have to resubscribe . Keep in mind I just paid $592. the week or two before.I resubscribed as I could not afford to lose the service. The new subscription cost me $832. I feel QB should have been more understanding.I love their product. The somewhat good news is Walmart let me return the product & I should get $592. Sorry I just had to vent a little.