I appreciate you following this thread, joan ho.
Let me direct you to the best support available to help you resolve the prompt message.
You'll need to contact our Customer Care Support to get a validation code and assist you with reinstalling the software on your new laptop. Here's how:
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Choose to Chat with us or Have us call you.
If you need any extra helpful resources in the future, you can always visit our website: QuickBooks Help Articles page.
If you have any further queries or concerns regarding QuickBooks, I'll be here to continue assisting you.
