The reset options appear to be for a company file and it appears I need an administrator password, not a company password. I am getting some directions that only work after signing in. This is for Quickbooks 2012 and probably 2015.

I have been struggling for several days, today most of the day, to open 2012 and have not even got to trying to open 2015. The only QB working is 2016 on another computer. I got 2012 open, not sure how, about 4 to 6 weeks ago, but the power went off, a frequent winter occurrence, so I lost access to Quickbooks. Battery backup was not fast enough to keep the computer running without interruption. I would rather not leave it on all the time if I don't use the bookkeeping computer for weeks or more. I need to provide financial statements. I am running out of time and it will be costing me a lot if I cannot get into Quickbooks. A chat person directed me to articles that don't match available choices. After 20 years with Quickbooks I really am about to give up on Qiuckbooks and go to a spreadsheet program even if I have to pay thousands to someone to set it up. All over passwords. Passwords destroyed functionality and I need help. It has certainly cost me thousands in lost work time. Anything that is not such a nightmare signing in. I have posted a review on Amazon warning people about Quickbooks passwords.