Greetings, dvick-sup! We're happy to extend a warm welcome to you in our Community forum and express our gratitude for reaching out to us. We understand how errors can affect your business activities within your program. 

On occasion, QuickBooks may exhibit strange behavior and experience performance challenges due to browser bugs. To address this issue in the interim, we suggest performing fundamental error-isolating procedures. We must take the necessary steps to ensure the smooth operation of QuickBooks and optimize its functionality. Here's the keyboard shortcut:

• Safari: Command + Shift + N
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Sh

If this is effective, please switch back to your regular browsing session and delete your browser's history. If the issue persists, we recommend using a different supported browser as there may be a temporary malfunction with the QuickBooks version you are using.

Moreover, you can visit this link to learn how to receive and record invoice payments in QuickBooks Online.

If you need any additional assistance with QuickBooks-related issues, please don't hesitate to reach out. The community is here to support your business, dvick-sup. Wishing you a successful day!