I know how important this is for you, and I want to make sure this is well taken care of.
Transferring money from existing funds in your QuickBooks Checking account to an envelope is instantaneous. If you're transferring money from an outside account, it takes 3-5 business days. This is standard for ACH transfers. The money first goes to your QuickBooks Checking account, and then it gets moved to your envelope.
If it is beyond the period, I'd suggest reaching out to your bank since the error message contains your bank information and account balance. It is to know if there's an existing issue on their end that affects your transaction.
If the balance is reflected in your QuickBooks Checking account, we'll need to put the money back in your envelope. Here's how:
- Go to Banking services, then select QuickBooks Checking (Take me there).
- Choose the Envelopes section, then select the envelope you want to put money into.
- Tap Get or send money, and click Transfer money.
- In the From field, select your QuickBooks Checking account. You can also choose one of your connected bank accounts. Enter the amount you want to put into the envelope.
- In the To field, make sure you selected the correct envelope.
- Enter the amount you want to put into the envelope and then select Next.
- Press Continue when the transfer request finishes.
However, if the same thing happens, I recommend contacting our Payments Support for further assistance. One of our specialists can look into this further in a safe environment.
To learn more about saving money in envelopes and setting it aside for future expenses, check out this article: Create envelopes to set your funds aside with QuickBooks Checking. Also, we can get further details about QuickBooks Checking and envelopes in the articles below.
If you have follow-up questions about handling transactions from QuickBooks Checking, please don't hesitate to comment below. I'll be around to help you in any way that I can.
