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Replying to:
Jelayca V
QuickBooks Team

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Hello there, @UASPITT

Let me help you in updating your information to ensure that you can receive codes in QuickBooks and proceed without any issues.

 

If you encounter Error 185, it means that your bank requires additional information from you after you enter your login credentials. This suggests that your financial institution has implemented extra security measures, such as a security question or a one-time passcode, that you need to provide to proceed.

 

For you to proceed and receive the code, you need to update your bank information in QuickBooks. Here's how you can do it:

 

1. Go to Transactions.

2. Click Bank Transactions.

3. Select the tile for the bank account. Then, select the Edit icon.

4. Select Edit sign-in info.

5. Update your information as needed.

 

You can refer to this article in case you encounter other banking error: What to do if you get a bank error or can't download transactions in QuickBooks Online.
 

Please don't hesitate to contact us if you have any more QuickBooks-related concerns. Our top priority is your satisfaction and success. Take care and stay safe!

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