I can provide the information needed to view the JE on the payment screen, JeanG.

To see the Journal Entry (JE) on your payment screen, ensure to include the customer's name on the debit side of the JE under Accounts Receivable (AR). This will link the JE to the customer and allow you to view it on the payment window. I have attached a screenshot for your visual reference:

Additionally, I encourage you to explore our Customer Transaction Workflow Guide, which offers helpful tips and strategies for efficiently tracking your sales and receivables in QuickBooks Desktop.

If you have questions or need further help managing your account, reply to this thread. I'll be ready and waiting to assist you again.