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jeanbiverly_
QuickBooks Team

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There's an investigation number available for you to reference when following up on your case, @RentalMan40.

 

We're currently investigating an issue (INV-95375) regarding missing transactions in Needham Bank. Our product engineers are working diligently to determine the root cause and provide a resolution. We recommend contacting our phone or chat support to add your name, updated email address, and investigation number to the list of affected users. This'll ensure that you receive email notifications about the progress of the investigation.

 

After resolving the situation, you can categorize transactions and reconcile accounts to track your business's income and expenses and match your bank and credit card statements. For guidance, you can visit these articles:

 

 

Please let us know if you need further assistance with your missing bank transactions. The Community has your back.

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