I understand the importance of accomplishing business tasks with your bank to QuickBooks Online, @KBurden. Rest assured that we're here to help you resolve this, and we'll need your cooperation for us to help you provide an accurate solution.
May I ask what bank you are using in connecting with QuickBooks Online? Have you encountered any banking errors? If yes, a provided screenshot would be very much appreciated.
Furthermore, I'd like to provide you with this article for more details about banking errors: What to do if you get a bank error or can't download transactions in QuickBooks Online.
As always, the Community is here to help you resolve any problems you encounter within QuickBooks. I'll be waiting for your reply.