I have tried editing my statement template and when I click on the edit icon, the statement line disappears. I spent an hour with the online help chat and the final response was “you just need to print it out and edit it yourself”. That is unacceptable! Is anyone else having this problem? I went to the gear icon, then accounts and settings, then sales, then statements, then when I click on edit it disappears.  I tried 4 different browsers, on the help chat’s advice and that didn’t work either.