Hi MDivers,

I suggest consulting our Technical Support Team so we can assist you further in reviewing the error in the QuickBooks Launcher.

To speak with one of our phone agents:

1. In your QuickBooks home page, press F1.
2. Click the Contact us link at the bottom.
3. In the Tell us more about your question field, type "import error".
4. Click Search.
5. Click Get Phone Number or Start a Message.

If you have any more questions, please don't hesitate to hit the Reply button.