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ncgross
Level 3

Quickbooks asking to renew a subrcription that is popping up in error

I keep getting a pop-up every morning that is telling me that my subscription has expired and I need to renew it.  The problem is that we have a monthly subscription that is current.  The countdown is now down to 9 days.  If I try to click renew, I get a fatal error and QB shuts down.  I have been ignoring the pop-up by hitting the cancel button, but I am concerned about what will happen in 9 days.  I spoke with the help desk and they had no idea why this was occurring.  Has anyone else had this issue recently?

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