I am using QuickBooks Accountant Desktop Plus 2023 on Windows 10 Home, 64-bit operating system, x64-based processor.

Under Edit, Preferences, Send Forms, Company Preferences Tab, the delivery method default is E-Mail, the email template is Pay Stubs, and I have a custom template setup and marked as default. 

The default template is not being used when emailing the employees'  pay stubs. I have toggled back to Basic Pay Stub Template, saved the selection and closed out of Edit Preferences, then gone back in to Edit, Preferences and reset the Custom Template as the Default but this still won't select the Default Template used when emailing pay stubs. 

I have tried Rebuilding the Data, Verifying the Data, running the Repair in the Program List in the Control Panel and uninstalling then reinstalling the program. Nothing seems to be working. 

Sure hope someone has a solution for this! This is costing me a lot of time.