HELP!! Quickbooks just recently started automatically applying payments to invoices incorrectly. I use yardbook CRM to integrate invoices and payments into QB online. Historically, it has never matched a payment to an invoice. I always manually go in and match each payment individually to the corresponding invoice.
I haven't even logged into the quickbooks in the last 30 days because I have been so busy. I logged in today and found that QB has automatically applied SOME (not all) payments to incorrect invoices. See attached example This was done on the 27th. It wasn't me and no one else has access.
It looks like qbo had an update or something, how can I stop this from happening? It applied a couple of large payments across several different invoices, obviously incorrectly. I have to go in an clear the payments and then manually create new correct payments for each invoice that has been paid in the last month since I last checked it.
The payment $62.25 was automatically applied to this invoice and it does not belong.
