Thanks for following up with the Community about this, jseeker290.
 

The message referenced in your original post is displayed when a user tries to perform an action under Billable Time and Costs & doesn't have sufficient user permissions to be able to do so.
 

If you're unsure whether your QuickBooks Administrator has given you proper access to be able to perform actions under Billable Time and Costs, I'd recommend checking with them to confirm what your user profile has permissions for. They can add permissions to a user's profile by following the steps in ShaniamarieC's post.
 

In the event you already have permissions to perform actions under Billable Time and Costs, but continue encountering a message advising you don't have this permission, you can run your Verify Data utility. It identifies known issues within company files and informs users if their Rebuild Data option needs to be utilized afterwards.
 

Here's how it's used:
 

1. Click Window, then Close All.
2. In your top menu bar, go to File.
3. Choose Utilities.
4. Select Verify Data.

If its results show a "Your data has lost integrity," message, this indicates there's damage in your file. You can use the Rebuild Data utility to fix it. For specific errors, there may already be a resource for them on our support site.
 

In the event it displays a "QuickBooks detected no problems with your data," notification, or you've searched our help articles and didn't find any existing resources about the specific error it displayed, you can move on to troubleshooting with our QuickBooks Tool Hub.
 

Here's how:
 

1. Close QuickBooks and download a copy of the utility's most recent version, then run it.
2. Follow along with your on-screen steps to complete installation and agree with our terms and conditions.
3. Once it's installed, double-click its icon to open the tool hub. If you can't find your app, perform a search in Windows for "QuickBooks Tool Hub" and select the program.
4. Access your Company File Issues tab and use the Quick Fix my file and QuickBooks File Doctor tools to troubleshoot your company file. In the event you need additional assistance, choose File Dr Help.

If you continue encountering the message after confirming you have your necessary permissions and performing the troubleshooting mentioned above, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.
 

Please feel welcome to send a reply if there's any additional questions. Have a great Monday!