“Updates are essential for innovation.” How does making a product more convoluted, less intuitive, and more glitchy qualify as innovation? The new online version doesn’t even load smoothly half the time anymore. And sometimes when it finally does, essential icons don’t populate—like the INVOICE ICON. I don’t need corporatese telling me how great the new product is. Intuit needs to admit they screwed up and go back to the old product. I used to recommend QB online without hesitation. Now I tell people about all the new problems whenever someone asks what program I use for bookkeeping. I’ll ditch QB soon if the flaws aren’t fixed.