This is fairly urgent, my company need to have this resolved before the end of the month. We need to upgrade from our current QBO Essentials subscription to the QBO Plus subscription. This seems fairly straightforward, but every time we go to upgrade, it glitches and we get the error code -81832. Quickbooks help desk has been unable to help us and has just told us to sign up for the Advanced subscription at the much higher cost. This is not a solution for us as we only need access to the Classes functionality. If it matters, we also have Payroll.

Has anyone else had this issue?